Damaged new car

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mainbeam
Posts: 162
Joined: Fri Oct 09, 2015 12:32 am

Re: Damaged new car

Postby mainbeam » Fri May 26, 2017 6:49 pm

Is a damaged car that has been repaired prior to delivery valued less than one that hasn't? If not, absent a term in the contract stating the vehicle cannot have been repaired prior to delivery, I can't see the problem other than preference.

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GTR1400MAN
Posts: 2209
Joined: Fri Apr 29, 2016 12:23 pm

Re: Damaged new car

Postby GTR1400MAN » Fri May 26, 2017 7:06 pm

I suppose the real question is, "Who is repairing it?" and "What happens regarding my manufacturer's original paint/rust warranty".

Most franchise dealers don't have their own paint shops. It doesn't sound like it's just replacing parts.

Can of worms.
Mike Roberts - Now riding a Triumph Explorer XRT. My username comes from my 50K miles on a Kawasaki 1400GTR, after many years on Hondas of various shapes and styles. - https://tinyurl.com/mikerobertsonyoutube

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Horse
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Joined: Mon Sep 28, 2015 9:20 am

Re: Damaged new car

Postby Horse » Fri May 26, 2017 7:18 pm

When Filly's new car got graunched, the local SEAT garage and her insuerers recommended a particular repairer and said that bodywork warranty would be maintained.
Your 'standard' is how you drive alone, not how you drive during a test.

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TR4ffic
Posts: 22
Joined: Mon Dec 14, 2015 5:09 pm
Location: Cheshire

Re: Damaged new car

Postby TR4ffic » Tue May 30, 2017 12:42 pm

I'd certainly be a bit miffed if that happened to me...

Presumably, if your colleague had arrived to pick it up, he hadn't yet 'signed on the dotted line' for it so he wasn't compelled to take/accept it... I'd be inclined to to say, 'No worries, tell me when you've got a replacement. I'm not having a repaired new car' ...or I may have accepted some £££'s to compensate for taking the repaired one.

TheInsanity1234
Posts: 544
Joined: Fri Oct 02, 2015 8:03 pm

Re: Damaged new car

Postby TheInsanity1234 » Sat Jun 03, 2017 3:34 pm

It depends on the extent of the damage, because at the end of the day, cars are just a collection of plastic and metal bits screwed together. If I were to punch a hole in my bumper (where nothing vital is actually behind it), rather than repairing said hole, I could easily just source a replacement plastic bumper which was painted with the same colour, and just undo the bolts holding my bumper on, unplug the front fog lights, and place the new one in its place and do up the bolts again, and frankly nobody would be any the wiser.

So if it's just a case of they've punched a hole through the bumper due to having driven into the wall and there's nothing behind the bumper damaged, then I don't see why they couldn't just swap bumpers - which may account for the 3 week wait as they'll surely be sourcing the replacement bumper directly from the factory. Most bumpers on modern cars are designed to give very easily when you've driven it into a solid object at low speed - for the purpose of making it unnecessary to have to replace the whole bumper due to a crack caused by you driving into a wall.

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AndyP
Posts: 206
Joined: Sat Feb 11, 2017 9:38 am
Location: Bath/Bristol

Re: Damaged new car

Postby AndyP » Sat Jun 03, 2017 3:52 pm

I was offered a new car.
Or an upgrade.
Or money off.
Or replacement.
I took the £500 rather than wait 8 weeks for another.

There are huge industries down at Portbury Docks near Bristol. FCA had a factory as did Proton all fixing and repairing defects and damage as they came of the boats 'No one ever knew' !!
You could even buy refurbed new or as new Protons cheap from the 'wharehouse'
It is not WHAT you drive, BUT:-- the WAY that you drive it.
It is not HOW fast you drive, BUT:-- HOW you drive fast.

Cheers Andy


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